- According to reports, Avaya offers a voluntary output program to all employees.
- A new CEO has been to the helm since 2024, leading the transformation
- Avaya criticized for missing early trends and weak execution
According to reports, Avaya offers volunteer output packages to all employees, since it becomes the last technology company that seeks to save money by reducing personnel costs.
The measure aims to throw “many employees,” said an unidentified source CX todaythat an Avaya comment was rejected.
The news comes a year after the former CEO of Avaya, Alan Masarek, announced his retirement, with Patrick Dennis taking a step forward as CEO almost a full year ago.
Avaya seeks to throw “many employees”
Dennis established a plan for Avaya to reach “long -term” success when he assumed the role, which coincided with the company’s second bankruptcy in five years (through CX today).
The layoffs in the company began in North America, but in the early 2025 they had extended worldwide. The countries of Europe and the Middle East have stayed with a minimum staff, and Avaya also closed the doors of their offices and asks workers from home.
With the company that emerges from its second bankruptcy and promulgates repeated restructuring cycles, analysts are concerned about the long -term future of Avaya.
Avaya has already made three main rounds of layoffs after the pandemic: two in the second half of 2024 and one in early 2023.
Its history also pollutes the current performance, and the company has lost some early cloud trends such as UCAAS. CX today He criticized Avaya for “missing early market signs, [having] Weak execution and late time “, which leads to the increase of ringcentral, vernt and zoom.
Zoom and Ringcentral have undergone similar personnel changes in recent years, but they have managed to stay at the forefront of the market: zoom in particular has been reinvented as a AI productivity platform.
Techradar Pro has contacted Avaya to comment.
