- SUNWEB confirms data violation after phishing emails to customers directed with false payment requests
- The attackers stole the contact and reserve details; Confidential identification and payment data remained safe
- The incident was contained; The violation reported to the Dutch authorities; Customers urged to contact their banks
Sunweb Group has confirmed the suffering of a cyber attack and data violation, and has urged its clients to remain attentive to incoming phishing attacks.
A security notification published on the travel company website said Sunweb realized the rape when their customers began receiving phishing emails.
The emails saw the victims “confirm their details and make a payment, otherwise their vacations would be canceled.”
“Completely content”
Since the emails did not come from Sunweb, but from the email server of another pirated company, the company launched an investigation.
This certain Sunweb network was violated, and at least part of the information used in the attacks originated from that violation.
The agency did not say who the attackers were, or if they contacted. He said they stole people’s names, email addresses, telephone numbers and different reserve information (travel dates, destinations and the like).
On the other hand, the details of the credit card, the passwords and information of the passport document or ID remained safe.
The agency also did not say how many people were affected by the violation, or if they will obtain any free identity and credit monitoring service, as well as the standard practice in this type of cyber attacks.
“The incident has now been completely content, and the affected system has ensured even more,” Sunweb confirmed.
After confirming the attack, the agency communicated with the affected people and is currently also preparing follow -up communication. The affected systems were closed and implemented “additional security measures.” Sunweb did not mention what measures were.
Finally, he reported the violation of the Dutch supervision authority and told their clients that they suspected that they had been deceived to communicate with their banks to try to prevent fraudulent transactions from passing.
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