- Canada Computers cyberattack exposes guest checkout customer data, including credit card details
- Member accounts and in-store purchases were not affected by the breach.
- Victims Offered Two Years of Free Credit Monitoring and Identity Theft Protection
Canada Computers & Electronics confirmed it suffered a cyberattack and lost sensitive customer data, including payment information.
In a press release posted on its website, the Canadian technology retailer said it detected the unidentified attackers on Jan. 22, 2026. The threat actors broke into a system that “supports the retail website” and walked away with personal customer information, “including credit card information.”
Following the incident, Canada Computers did what most companies do: it launched an investigation and notified the appropriate authorities. The investigation determined that the breach affected customers who checked out as ‘guests’ between December 29, 2025 and January 22, 2026 and entered their personal information. Customers who logged in and paid using their Canada Computers member accounts were not affected, and in-store purchases were also unaffected.
Ongoing investigation
The company, which runs about 30 stores, primarily in Ontario, Quebec and British Columbia, selling gaming and home electronics hardware, components, products and peripherals, did not say how many people were affected, who was behind the attack or how they gained entry.
In response to the attack, three days later, Canada Computers reached out to those affected. It claims to have provided guidance on how to protect personal and financial information, including monitoring account statements, contacting financial institutions, and updating relevant account credentials.
The company also offers two years of credit monitoring and identity theft protection services, free of charge, and details about the offer are mailed directly to victims.
“The investigation remains ongoing. In addition to our internal team’s investigation, we have engaged an independent forensic data security firm to evaluate and confirm the origin of the incident and the extent of the affected information and support next steps to further strengthen our systems and procedures. Law enforcement agencies have also offered their assistance to Canada Computers,” the press release reads.
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