If you’re an APAC resident and have found Google services crashing intermittently throughout the afternoon, it’s not just you: thousands of users have flocked to outage tracking sites like Downdetector and IsDown.app to report issues with the search giant, starting at 5:30am BST / 12:30am EDT / 2:30pm AEST on May 12.
Downdetector received up to 6,625 reports from Australia, specifically related to search, content not loading and the Google.com website. IsDown also received reports from India, the Philippines, New Zealand and Malaysia. There were also some reports from the US and UK, although it’s unclear if this was due to the time difference (after midnight in the US and early morning in the UK) and the smaller online population that this implies.
I’ve personally been experiencing the same issues all afternoon, along with the rest of the TechRadar Australia team and other local colleagues, and Google searches show an error message saying:
Server Error We’re sorry, but it appears there was an internal server error processing your request. Our engineers have been notified and are working to resolve the issue. Please try again later.
Google has yet to confirm the outage on its Workspace Status Dashboard at 8:00 am BST / 3:00 am EDT / 5:00 pm AEST, which still says “No incident.” We contacted Google Australia and New Zealand for comment but had yet to receive a response as of 5:45pm AEST.
This is a developing story.
