- Some users report a durability problem with Google Pixel 9 Pro
- The iconic camera bar is apparently separating from the rear panel
- We have communicated with Google to comment
User reports indicate that Google Pixel 9 Pro can have a design failure related to the iconic camera bar mounted on its rear panel.
Multiple users have reported durability problems and concerns about the Google Pixel 9 Pro camera bar, which in the most extreme cases is literally taking off the rest of the phone.
In a publication now eliminated at R/Pixel_phones, Reddit Mohiflaz user shared images that clearly show the Pixel 9 Pro camera bar that separates from the phone chassis.
Phonerena says that Mohiflaz declared in the original publication that they had been careful with the phone, never dropped it and kept it “in a case with a screen protector from time one of the property.”
The poster also said that they had contacted Google to obtain support, but that they had not been offered help because the phone had more than 90 days.
This seems to contradict the limited guarantee of a year of Google, which covers defective units for repair or replacement beyond the initial 15 -day return window, an answer that has obtained important online criticisms.
Apparently, Mohiflaz has eliminated his Reddit account.
It is not the first time
As Android Central points out, this is not the only time that the Subnetdit R/Pixel_phones has seen a speech on this subject. In October 2024, the user Lakhip shared a publication, with images, which details how the camera bar in his Google Pixel 9 Pro had begun to lift on the right side. Fortunately, the user was able to obtain a replacement.
It is worth remembering that online complaints generally represent a minority of users, and there is no suggestion that this problem is particularly widespread.
In fact, we were so impressed by Pixel 9 Pro during the tests that our phone of the year for 2024 was crowned and gave it a place on our list of the best phones, which makes these reports of the breakage of the camera bar are even more about.
We communicate with Google to comment on this topic and we will update this article with any new information. With luck, this is just an increase in the way for one of the best Android phones in the market.
