- T-Mobile backup solution includes free data passes for emergencies
- Each plan offers 130 GB per month, plus three free 130 GB passes per year
- No hidden fees with T-Mobile Home and Business plans
T-Mobile has introduced enhanced internet backup plans for homes and small businesses that aim to provide users with a reliable and affordable 5G network in the event of a core network outage.
However, the irony of this release is that it came on the same day that the company suffered its biggest outage of 2024, which disrupted services for users in several regions of the United States.
The outage left millions of users offline for nearly five hours and confirmed the need for a reliable backup solution.
Backup solution for downtime
According to T-Mobile, Internet backup plans for homes and small businesses give users stronger tools to maintain connectivity during ISP outages. These plans are not intended to replace, but rather complement, traditional cable or fiber Internet services.
Each plan includes 130GB of 5G data per month, which is enough to keep most homes or small businesses online for up to seven days during outages. The latest update introduces three additional free data passes of 130GB per year, which can be activated during extended outages lasting three days or until the data is consumed.
The T-Mobile 5G Gateway can be set up in less than 15 minutes, ensuring a quick transition to backup connectivity when primary services go offline. These plans do not include hidden fees, meaning the 5G gateway is provided at no additional cost.
T-Mobile is also offering the Nimble Champ Pro 20k 65W Portable Power Station at a discounted price of $49.99 for new customers to help keep devices and 5G gateway online during outages.
The massive T-Mobile outage in November highlighted the vulnerabilities of even the largest telecommunications providers. While the company has long promoted its 5G network as a robust and reliable option, the scale of this service interruption reminded customers of the possibility of unexpected failures. This incident also highlights how critical internet access is in an era where remote work, virtual learning, and online business operations are routine.