- Final Fantasy Crystal Chronicles has suddenly closed in iOS
- Square Enix says that the problem is with an insoluble purchase error in the application
- The specific problem has been speculated by users
There have been some surprising news in the world of Final FantasyAs the game developer Square Enix was recently closed Final Fantasy Crystal Chronicles in iOS without a warning. The movement only hit the game in iOS, with other unabled platforms, leaving iOS users wondering what had happened on Earth.
According to Square Enix, the problem focused on purchases in the application within the game. In particular, a company’s blog post revealed that “we have been receiving customer reports that cannot access the additional content they bought for the iOS version of Final Fantasy Crystal Chronicles.” This problem also affects the full and paid version of the game.
Unfortunately, Square Enix has taken the drastic step to close the game in iOS completely. The developer said that “a greater investigation revealed that we cannot completely fix the error and implement the new changes, which makes it unlikely to resume the service for the game.”
Square Enix believes that the problem lies in “changes made in the purchasing model in the application.” While this seems a bit vague, some have speculated that the decision could be due to a recent change to the purchase verification in the Apple application. If it is true, this could be what has caused the interruption in Final Fantasy Crystal Chronicles, although it is not clear why Square Enix could not update the game to meet.
How to get a refund
If you have bought purchases in the application in Final Fantasy Crystal Chronicles In iOS and has been affected by this error, Square Enix has presented the steps it can take to obtain a refund.
To be eligible, you must have made a purchase in the application in the game in January 2024 or later. The list of affected elements includes the unlocking of the full version, the magic wallet, the memory glass pack and more. The complete list can be found in the Square Enix blog post.
To recover your money, Square Enix advises you to communicate with Apple Support and request a reimbursement of them. The Square Enix support team will be available to help until August 31, 2025.
It is unfortunate to see that the game is completely extracted from the App Store. While we hope Square Enix can find a solution, judging by the company’s own words, that does not happen.