A User-Centric Approach to PakGazette Crypto Innovation


Dubai, United Arab Emirates, January 23, 2025, PakGazette

Bybit, the world’s second-largest cryptocurrency exchange by trading volume, shared its vision for 2025 during the livestream event: Keynote with Ben: In the Driving Seat to the Moon — Beat the Unknown. Ben Zhou, co-founder and CEO, reflected on Bybit’s journey through 2024 and emphasized the company’s dedication to growth, innovation and its guiding principle: “Listen, Care, Improve.”

The event, which featured insights from Bybit’s leadership team, highlighted key milestones, solutions to important challenges, and plans to empower users and advance the cryptocurrency ecosystem.

A transparent and user-centered approach

Bybit’s vision for 2025 is a testament to the company’s commitment to putting its users at the center of every initiative. Zhou, in a keynote speech, stressed the importance of embracing both achievements and challenges.

“To build a better Bybit for everyone, we must listen to our users, care deeply about their needs, and constantly improve. Our vision for 2025 reflects these values,” Zhou said.

The keynote showcased Bybit’s achievements in 2024 while openly discussing areas for improvement, underscoring the company’s commitment to maintaining transparency and building trust within its community.

Stay connected with users

At the core of Bybit’s philosophy is an unwavering commitment to listening to its users.

“Our goal is to be the exchange that truly understands its users and acts on their feedback,” Zhou emphasized during the keynote. This user-centric approach has led Bybit to actively engage with its community to identify and address pain points.

In 2024, the Bybit Card program, enhanced in response to user feedback, expanded to six regions with improved features such as faster support response times (reduced from 32 to 12 hours), better rates, and seamless integration with digital wallets like Apple (NASDAQ). 🙂 Pay and Google (NASDAQ 🙂 Pay.

Turn challenges into opportunities

Bybit’s dedication to its users was exemplified by how it transformed challenges into opportunities for growth. For example, the $NOT coin incident, which affected more than 310,000 users, highlighted shortcomings in handling high traffic and trading volumes. Zhou commented:

“We listen, we own our mistakes, and we use these experiences to build better systems.” These lessons allowed Bybit to smoothly handle the $HMSTR token airdrop later in the year, delivering tokens to 4.3 million participants without delays. Bybit took this opportunity to create an effective traffic prediction model and updated its SOPs to handle massive volume spikes in the future.

Stablecoin’s partnerships with Circle, Ethena, and Bybit reinforced the focus on user needs. These collaborations solidified Bybit’s position as a leader in USDC trading, achieving a 36% market share, while USDe dominated with a 99% market share in the second half of 2024.

Product and industry advancement

Bybit’s pursuit of improvements resulted in several innovations in 2024. TradeGPT, the industry-first platform’s AI-powered trading assistant, attracted over 5 million users, redefining the way traders access market knowledge and analysis. Pre-market Perpetuals, which allow traders to hedge and speculate before token launches, saw notable engagement with tokens like $HYPE and $TRUMP.

The platform also improved its Puzzle Hunt program, combining gamified education with rewards, and continued to expand Launchpool, which makes it easier to earn rewards for promising projects. With ByVotes 2.0, users can get a greater say in project lists, reinforcing Bybit’s community-focused ethos.

Bybit also launched bbSOL, the world’s first exchange-backed liquidity staking token, achieving a Total (EPA:) Value locked (TVL) of 240 million dollars in just five months.

Bybit continued its role as an innovator in expanding the ecosystem, forming strategic partnerships with Solana, TON, and Sui. These collaborations introduced new opportunities for users while underscoring Bybit’s commitment to fostering blockchain innovation.

The exchange achieved record growth, tripling its user base to more than 60 million and exceeding an average daily trading volume of $36 billion.

“Our progress is a reflection of the trust our users place in us and our determination to set new standards in the industry,” Zhou said.

A visionary roadmap to 2025

Bybit’s roadmap to 2025 reflects its core philosophy of listen, care, improve, prioritizing tools, liquidity and user-centric initiatives that redefine the crypto landscape.

The strategic partnerships will further diversify Bybit’s offering. Collaborations with Ethena have introduced innovations such as USDe, and upcoming products such as instruments backed by real-world assets (RWA), including Treasury bills, will enrich Bybit Earn’s portfolio. These initiatives align with Bybit’s commitment to integrating traditional assets into crypto wallets, improving both flexibility and reliability.

Bybit envisions a future deeply integrated with Web3 under the banner The Future of Onchain Bybit: Your Gateway to Web3. This includes integrating on-chain asset management, advanced trading tools, and DeFi solutions into an all-in-one Web3 platform perfect for everyone. Bybit also plans major on-chain asset expansions and new wallet and infrastructure upgrades, while deepening integration with growing ecosystems such as Atom, Ada, Babylon, Athena, Sei, Monad, Bera and more.

“Our roadmap to 2025 reflects our commitment to empowering users and advancing the crypto ecosystem,” Zhou said. “We will continue to innovate, improve and make cryptocurrencies accessible to everyone.”

#Bybit / #TheCryptoArk / #KeynotewithBen

About Bybit

Bybit is the world’s second largest cryptocurrency exchange by trading volume, serving a global community of over 60 million users. Founded in 2018, Bybit is redefining openness in the decentralized world by creating a simpler, more open and equal ecosystem for everyone. With a strong focus on Web3, Bybit strategically partners with leading blockchain protocols to provide robust infrastructure and drive on-chain innovation. Renowned for its secure custody, diverse marketplaces, intuitive user experience, and advanced blockchain tools, Bybit bridges the gap between TradFi and DeFi, allowing builders, creators, and enthusiasts to unlock the full potential of Web3. Discover the future of decentralized finance at Bybit.com.

For more details on Bybit, visit Bybit Press

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