- Amazon and AWS have had some high-profile incidents recently, caused by untrustworthy code
- Mandatory meeting responded to “Gen-AI assisted changes”
- Senior human oversight now required for code changes
Amazon has reportedly called engineers into a mandatory “deep dive” meeting to investigate recent outages and reliability issues, and it appears the solution is to humanize AI-generated content.
For example, a six-hour outage on Amazon’s main e-commerce site in March 2026 prevented users from completing transactions, viewing account details, and interacting with certain product pages, and was reportedly caused by a faulty code implementation.
The meeting arose from a “trend of incidents” with a “high explosion radius,” he said. Financial times reports, which suggest that “Gen-AI assisted changes” have been to blame for a number of recent incidents.
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Amazon is apparently worried about some AI code
Amazon senior vice president Dave Treadwell acknowledged in an email seen by FOOT that “site availability and related infrastructure has not been good lately.”
To respond quickly and prevent future incidents in the short term, Amazon reportedly requires senior engineers to approve AI-assisted code changes before deploying them.
So while Anthropic launched Code Review for Claude Code to offer rapid AI assistance to detect bugs or vulnerabilities, Amazon is clearly emphasizing human expertise.
Amazon’s cloud arm, AWS, has also suffered two high-profile incidents in recent weeks, although the company says one was an “extremely limited event” that affected certain mainland China services and the other did not affect “customer-facing AWS service.”
The latest resolution, which involves approval from a high-level human, came as part of Amazon’s weekly ‘This Week in Stores Tech’ (TWiST) meeting, which Amazon says is a regular, optional meeting to “review operational performance across [its] store.” This was reportedly mandatory.
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