- Google has acknowledged a variety of Gmail errors
- They cover automatic filtering, spam and delivery delays.
- The Gmail app should now be back to normal for users
You may have noticed issues with automatic filters and spam scanning in your Gmail inbox over the weekend – these are issues that Google has officially acknowledged, and there should now be a fix for users.
According to the Google Workspace Status Dashboard (via Engadget), numerous issues affected users of Google’s email app over the course of Saturday. These issues included “email misclassification” through Gmail’s built-in automatic filtering.
That filtering should place less important emails (like promotions and social media updates) in separate tabs from your main inbox. It’s been around for years and is a clever feature (when it works) that you can also modify manually by dragging emails between different tabs.
With these “misclassification” issues, you may have seen your main inbox tab a little saturated with special offers, newsletters, and updates from sites you’re signed up for, rather than emails from real people.
Spam and delays
Broken automatic filtering hasn’t been the only issue Gmail users have been struggling with. Google reports that “misclassified spam warnings” were appearing, indicating that emails had not been reviewed for spam content.
You may have seen the message “Gmail has not scanned this message for spam, unverified senders, or harmful software” in some emails, although it is not clear if the scans actually failed or if the warning message appeared when it should not have. On top of that, users and Google have reported “delays in receiving emails.”
There’s good news: The issue was marked as “resolved” on Sunday morning, although there appear to be some discrepancies in the event logs recorded by Google as to how long the issues persisted and when the fix was finally implemented.
Your Gmail inbox should now be back to normal, although Google notes that some warnings “may persist” for emails sent before the issue was resolved. There is also the promise of an analysis of what went wrong, once an internal investigation has been completed.
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