- A report reveals that 94% of managers use AI at work; However, the widespread judgment (or feeling of being judged) continues
- SMEs feel less guilty and are more likely to use technology compared to businesses.
- A minority of companies really want to replace human workers with AI
It turns out that bosses want to fill positions with human specialists, not AI, as a new study on Monday has found mixed feelings about artificial intelligence in the workplace.
For example, although 94% of managers use it at work, many leaders still feel judged for using AI tools. And that guilt is greater in companies, more so than in SMEs, where it is often perceived as a shortcut rather than a productivity tool.
The reality is that technology works better as a productivity tool than as a substitute for work, allowing humans to take on higher-value, strategic jobs with the free time they’ve gained by handing off administrative and repetitive tasks to the computer.
Humans and AI can coexist at work
On Monday he described AI’s blame as “real” and “unjustified.” “This juxtaposition says a lot about the current state of AI,” Nielsen EMEA general manager Inam Mahmood explains in the report.
At the same time, organizations are still trying to figure out where exactly AI could be of greatest value.
Small businesses use AI 3.5 times more per employee than large companies, which are more likely to face siled workflows and compliance obstacles, while marketing, technology, and finance companies may actually underperform with AI compared to construction and real estate workers.
Then there is the overwhelm. Three in four (76%) directors regularly switch between multiple AI tools, and only 2% rely on a single tool.
However, while some doubts remain, the report shows that AI is complementing human work rather than displacing workers. In reality, most leaders are not adopting AI to reduce headcount, and many are making changes to hire more AI-savvy talent to pioneer this new style of collaborative work between humans and machines.
With only around a third (38%) of managers citing workforce reduction as a motivator for adopting AI, Monday says massive AI-induced job losses are being challenged as a myth.
“While concerns about AI-induced job displacement have not gone away, a different reality is also developing in the workplace,” the report concludes.
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