- Task execution now relies on more endpoints than ever
- Companies are struggling to control, manage and sustain AI
- All this is threatening companies with “digital chaos”
Process automation and orchestration platform provider Camunda has warned that businesses could face “digital chaos” if they do not focus on getting their AI implementation right amid increasingly complex ecosystems.
The number of endpoints trusted to execute tasks has now increased to 50, up 19% in five years.
Camunda explores the increasing complexity in business processes that threatens control, ultimately warning of an “Automation Armageddon.”
Complexity could cause ‘chaos’
Four in five (82%) now report the highest compliance risks as a result of a lack of control caused by a more complex landscape, with three quarters (77%) highlighting higher risks of basic business process failures.
Camunda SVP Customer Success Kurt Petersen summarized: “Today’s digital infrastructures and processes are complex and interdependent, making this a significant challenge.
“In an ever-evolving landscape, organizations often struggle with siled tools and technologies, which hinder their ability to streamline operations or achieve complete visibility.”
The report criticized companies for using artificial intelligence, machine learning and automation to address a single task rather than taking a broader, enterprise approach.
It found that 85% face challenges in scaling and operationalizing AI in their businesses, despite 93% recognizing that AI must be “fully integrated” into their processes to maximize their ROI.
Even those implementing AI into their processes are unhappy with the results, with four-fifths (79%) lacking a way to effectively control, manage and sustain it.
Petersen concluded: “If organizations are to successfully operationalize AI across their business, AI applications and services must be orchestrated like any other endpoint within automated business processes. This will ensure they remain compliant and maximize the ROI of their AI investments.”
