- Windows 10 October Patch Contained Confusing Bug
- Microsoft has now confirmed that some people who had extended support were told they were not.
- This was not the case, and it worried some who saw the warning.
Microsoft has admitted that a bug meant some Windows 10 users were wrongly informed that their PC was unsupported after a patch for the operating system was released last month.
Tom’s Hardware reports that Microsoft confirmed the issue, which primarily affects business users, but also some consumers, specifically those running Windows 10 Pro.
The issue was introduced in the final October update for Windows 10, or at least it was the final update for those who did not sign up for the extended support program.
However, the bug meant that even those with Windows 10 Pro who had signed up for extended updates until October 2026 were told their system was no longer supported. This was also happening to Windows 10 business and education users, and those running Windows 10 LTSC, which is a special version of the desktop operating system that offers long-term service for businesses.
Microsoft said in a statement: “The message ‘Your version of Windows has reached the end of support’ may appear incorrectly on the Windows Update settings page.”
However, a fix has already been implemented that should remove the erroneous message, so you should no longer see it.
If you still receive this warning, then the problem could be that you have not connected to the Internet since you downloaded the patch with the error; You will also need to restart your PC after the fix is implemented on your system.
The bug was highlighted on Reddit last month, shortly after the October patch was deployed, but Microsoft has just confirmed the issue. It was apparently fixed fairly quickly, at least for enterprise customers following the feedback provided on Reddit.
Analysis: confused? Many people were…
This has caused some confusion among both business users and consumers. If you’re running Windows 10 Pro and signed up for Extended Security Updates (ESU) last month, receiving a message telling you that your system is no longer supported may make you worry that your PC has somehow been left out of the ESU scheme (or that the registration process has failed).
Rest assured, this is not the case, and IT admins dealing with fleets of PCs that were also generating this message about not being supported can also breathe a little easier with this official confirmation from Microsoft that this was a mistake.
That said, some people still believe it was some kind of scare tactic on Microsoft’s part, although they point out that the LTSC versions of Windows 10 (both 2019 and 2021) were actually listed as unsupported in Microsoft’s official end-of-service statement previously, but have now been removed from that list (perhaps another bug fix).
Anyway, such controversies aside, it’s pretty clear that Microsoft intends to keep the promised support, which means another year of updates for consumers or businesses in the ESU. (And the LTSC IoT Enterprise version of Windows 10 (a very limited installation, it should be noted) actually has support until 2032, but that’s just for enterprise, of course.)
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