- Google offers repairs or payment for Pixel 7a users affected by a serious battery problem
- Some Pixel 7a users have reported that the inflammation of the battery is severe enough to deform the phone chassis
- Eligibility depends on the region and the state of the guarantee
Google has increased to remedy an important problem of battery swelling with some Pixel 7A smartphones, which means that affected users can now claim a free repair or partial refund.
Under the extended repair program for Pixel 7A, users can search Google repair or refund directly.
Recent reports have highlighted the problem of battery expansion, which Google describes as “visible swelling of the device”, the “bulge of the phone cover or the separation of the device”, or the battery “that drains significantly faster than usual.”
As we cover before, the swollen batteries present a danger to health and home, since they can be an unpredictable fire risk if they are left unattended, be sure to consult our guide on how to get rid of an inflated phone battery to obtain more information.
As reported 9th5google, Google offers repairs without prior appointment in the centers in the following countries:
- US
- United Kingdom
- India
- Germany
- Japan
- Singapore
In addition, Google provides a mail repair service in the United States and India only.
Google also offers partial reimbursements to users affected by Pixel 7A, depending on the territory and guarantee coverage: none of the following options is available in the United States or India.
In other territories, those that are still covered by the guarantee of their Pixel 7a can claim $ 456 of Google, that is effective, not the store.
And users of these territories that are outside the guarantee period of their Pixel 7a can claim $ 300 for another pixel telephone or $ 200 in cash.
It is worth noting that if your Pixel 7A phone exhibits other forms of damage, such as exposure to sharp objects, liquid damage or damage caused by excessive force, Google can refuse to emit a battery replacement.
The official website of the extended repair program also points out that Google can collect an additional rate if the phone exhibits damage out of the jug as a cracked screen, what we guess is because the screens should usually be deleted to access the internal components of a smartphone.
The type of repair program that Google is running is not unknown, some can even call it with a problem as serious as battery inflation, but it is still good to see Google do the right thing here.
Go to the official Google registration page to start your repair or reimbursement claim, and be sure to inform us how it takes place in the comments below.