- Docusign will summarize your contracts before you sign them to make sure you understand them
- Companies can also use AI to speed preparation and reduce the chances of errors
- Docusign AI is also available directly within ChatGPT via MCP
Docusign has jumped on the AI bandwagon with a useful tool to help contract signers understand the terms of what they are agreeing to in plain language.
Generative AI translates complex terminology into plain English summaries, and users can also interact with documents in a question-and-answer format to explore the finer details.
In addition to improving clarity, the design software company says its new AI assistant can improve consumer confidence: “Complex agreements are now easier to understand and people can sign faster and with confidence.”
Docusign uses AI to summarize contracts
The company’s AI-powered e-signature capabilities, powered by its intelligent agreement management (IAM) platform, address two key areas. The first, described above, responds to a “dense legal language that holds back signatories.”
DocuSign claims that today, about three in five consumers admit to signing contracts they did not fully understand. Three in four said they would feel safer if they received AI-generated summaries.
But there’s also a business-focused update to address the “manual and error-prone work of document preparation.” To do this, Docusign’s AI can automatically identify agreement types, verify recipients, and place signature and data fields with a single click, all in an attempt to reduce preparation time and the likelihood of errors.
Docusign’s own AI engine (Iris) is said to offer greater accuracy, automation and enterprise-grade security than general-purpose LLMs.
“AI is transforming the way people work, but agreements require an additional level of clarity and trust,” explained Docusign executive vice president of product management Mangesh Bhandarkar. “This directly drives faster completion rates and a more reliable process.”
More generally, the IAM platform is also available to ChatGPT users through MCP so that users can create and analyze contracts within the popular AI chatbot interface.
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