- Garmin recently announced a new premium subscription
- Angry customers have not lost time expressing their disgust
- Thousands have taken Reddit in support of boycotting the service
Angry for the Garmin subscription? Share your thoughts with us: email [email protected]
Only a few hours after Garmin announced a new premium subscription service, angry customers in the thousands have taken Reddit to express their disgust by movement.
As we reported earlier this week, Garmin Connect+ is a new level of subscription for Garmin users. With a price of $ 6.99 / £ 6.99 / au $ 12 or $ 69.99 / £ 69.99 / AU $ 120 annually, it provides users with information about their training, a performance board, a live activity function, expanded liver and more.
Garmin emphasized that “the Garmin Connect application is a free and personalized experience, and that will not disappear,” obviously anxious to anticipate the reaction of the users. Unfortunately, it doesn’t seem to have worked.
A publication about the Garmin subbredit with more than 6,000 votes and a lot of angry comments has taken over the forum, while customers respond to the news.
“For all who care about the future of Garmin’s customer service: they don’t register,” wrote the original poster. “We need to take a firm position to stop this totally harmful trend of subscriptions everywhere. We are already paying hundreds of watches that only last a few years because the batteries are not replaceable.”
The Post Furious asks users to “join to fight for the right of our clients to the software as a service for a thousand dollars” and to face the change that “will reduce the usability and property of our products in the future.”
Unanimous Garmin Users in Subscription Fury
Do not register in Garmin Connect+. UNE to fight for the right of our customers to the software as a service for a thousand dollars. This is a slippery slope and will reduce the usability and ownership of our products in the future. The profits will increase and more and more will support payment walls! Of R/Garmin
“Without paying the subscription,” said a commentator, “but it will make me rethink my future clock purchases,” they continued. “It could justify Garmin’s expense when I knew that he was getting all the characteristics with the clock, but we all know what happens to a service once a paid level is introduced.”
“It seems that choirs is back in the menu, children,” said a unhappy user. “Of course I am not paying for that shit,” added another Calmy.
Other users have encouraged to send comments to Garmin through their ideas page. Unanimous is a strong word, but I still don’t have to see a single positive comment or reaction to movement.
It is not only the reaction to a general subscription by which users seem upset, but the value of the specific characteristics offered. “I enrolled in the free test and I don’t see any value in it. I hoped to get rid of the Premium Stava, but not,” said one.
Garmin must have anticipated a violent reaction of users, announcing a subscription to a previously free software platform is always a risky business, but I am not sure that I may have understood such a fervent protest.
The problem, in a sense, is the context. Garmin users have supported a massive interruption this year that saw unusable devices for 24 hours or more. More recently, Garmin users have expressed concern that expensive and powerful devices are being left behind by a fragmented approach to implement software and new features.
We communicate with the company to comment on the rage around the ad and we will update this story accordingly. In addition, they are attentive to PakGazette for an open forum where users can share their thoughts. It seems unlikely that a total walk is unlikely, but Garmin could be pressed to do something given the current situation.
