- Google Home devices continue to fail
- A smart light voice control error has been recognized
- Now Google could face a demand
Last week, we report a growing number of complaints about Google Home devices, with Smart Home devices not handling the commands correctly or vomiting other errors. This week, it seems that the problem is getting worse instead of improving.
Google responded to the initial wave of reports saying that corrections and updates are on their way. However, the Android police saw a Reddit thread saying that voice controls for smart lights were now completely broken and did not work at all.
The fact that the official Googlenestcommune account in Reddit acknowledged that the problem shows that it is a real problem, which is not something that you want to see when Google has already promised to take measures to remedy the situation.
Explore the entire Google Home subnet, and does not have to move far to find errors reports; In fact, most publications are on malfunction in bells, thermostats, smart speakers and almost any other type of device.
This could mean demand
The situation has become so bad that there are rumors of a demand, because Google is clearly not offering the soft and integrated intelligent experience that could wait if you have collected one of its Google Home or Google Nest devices.
The American law firm Kaplan Gore has announced that it has “begun to investigate a possible class action” against Google, because many users now report broken functionality, despite the fact that most of these devices have worked well in the past.
“The reports also indicate that, instead of solving these problems, Google is allowing problems with Google Home to increase in scale and frequency throughout the country, and does not provide the service that promised users,” says Kaplan Gore.
Kaplan Gore is now asking the affected users to complete a form that explains the problems they have with Google Home, since it explores possible reasons for a demand. It seems that Google’s negligence of its smart home ecosystem could have a significant price to pay.
