Queen Camilla learned first-hand about the pressures facing emergency services on Thursday during a visit to Avon and Somerset Police headquarters in Portishead.
Wearing a pair of headphones, he listened to a real 999 call from a woman who reported her ex-partner was on her property.
The Queen learned the force fields around 34,000 domestic abuse calls each year, a figure she described as “horrifying” and “too many”, while praising the team for their dedication.
“Sometimes people must be very scared, so it must be difficult to get information out of them,” he said.
“It’s fascinating to watch and it’s horrifying to see how many calls come in.”
Camilla, who has long advocated for survivors of sexual assault and domestic abuse, met with the force’s domestic abuse survivors group, set up by Superintendent Sharon Baker, herself a survivor.
She was also greeted by Chief Constable Sarah Crew, who briefed her on the vital work being done to protect vulnerable people.
