- Cowboy electric bicycle manufacturer is remembering its edition C4 St MR MR
- The voluntary retreat is due to a picture problem, after cracks appeared in some models after 2,500 km
- Cowboy will provide a replacement frame
The Cowboy electric bicycle manufacturer is remembering the MR edition of its C4 bicycles step by step, after identifying a problem with cracks that are formed in the frame after the bicycles have been mounted for a prolonged period of time.
The cowboy 4, now called C4, is on our list of the best electric bicycles you can buy in 2025, but some owners of the Paso (ST) MR editing version of the bicycle have noticed cracks that appear within the framework of the bicycle, as described in the REDDIT publication below.
Cowboy has said that this is a problem in the frame that occurs after the bicycle has been mounted for around 2,500 km, declaring on its website that “these bicycles, welded by a manufacturing partner, can develop fatigue cracks in the joint between the head tube and the descent tite.
“This problem comes from a production deviation and does not reflect the standards we defend. As driver’s security is our highest priority, we are taking proactive measures and we have initiated a voluntary retreat from the affected frames.”
Cowboy will contact registered passengers who are probably affected, and will replace the frames for free. If you have a C4 St MR edition but it has not yet been contacted, you can verify if your bicycle is eligible to remove here.
What happens when a bicycle is remembered?
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Cowboy has asked users whose bicycles are probably withdrawing not to use their bicycle in the predictable future, in case the frame is completely broken while riding. Or, as a Reddit user said, “this is something Final destination Toro level **** “.
Cowboy has the ability to disable his bicycle using his anti -theft measures, but he has decided not to do so in this case, so the responsibility is in the owners not to use their bicycles.
Eventually, Cowboy will contact all owners, and their frame will be replaced for free.
The cowboy states: “The cowboy undertakes to complete each replacement of the picture in the fastest and fastest possible way. Bicycles with the greatest mileage will have priority, since they carry a higher risk.”
Cowboy has pledged to replace all the affected frames this year. However, if you have an affected bicycle that is relatively low in mileage, you may be waiting for a time to obtain a replacement, so it may be worth seeing our best cheap electronic bicycle bicycle list for a temporary solution.