- Mouse Computer suspends all PC sales due to overwhelming increase in orders
- Customers face delays as Mouse pauses systems sold under multiple brands
- Memory and SSD shortages significantly contribute to order growth
The holiday season is a period of strong sales as consumers expect discounts, not cancellations.
However, Japanese brand Mouse Computer has announced an unexpected suspension of sales of all its PC products due to an unprecedented increase in orders.
The company reported that demand across its entire range of products, including mini PC, pre-built gaming and workstation systems, has far exceeded initial projections, putting significant pressure on production capacity and causing delivery delays.
Increased orders overwhelm production
The sales pause, scheduled from December 23, 2025 to January 4, 2026, affects systems sold under the Mouse, NEXTGEAR, GTUNE and DAIV brands and also includes the company’s direct sales outlets.
According to Mouse (originally in Japanese), this suspension is necessary to maintain product quality and provide adequate customer service.
Mouse stated that the overwhelming volume of orders, combined with shortages of essential components such as memory and storage, forced this decision.
The situation has already caused shipping delays and the company plans to gradually resume sales starting January 5, 2026.
The disruption has also led to the cancellation of in-store sales planned for New Year’s 2026, marking a rare case of a PC maker halting all product sales on its platforms for several days.
There is already speculation that the rapid increase in memory and SSD prices could be contributing to the increase in orders.
These increases have been driven in part by increased demand for AI data centers, which has affected pricing and availability for consumer and mobile workstations.
Customers looking for new systems have reportedly rushed to purchase hardware ahead of planned price revisions that take effect from January 2026.
This has added more pressure on factories and supply chains, leaving the company with limited ability to fulfill orders quickly.
Mouse says the suspension of sales is a temporary measure, although it highlights potential weaknesses in supply management for PC makers.
The decision to stop all PC sales rather than selectively manage inventory suggests that the company is operating on tight operating margins and that additional strain could undermine service standards.
While the increase in demand reflects well on the brand, it also exposes the limits of scaling production in response to rapidly growing interest in specialized computer systems.
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