- The work day study finds that not many workers are happy to be administered by AI, or see the AI operate independently
- Nine in 10 believe that AI agents could help increase their productivity at work
- Almost half is concerned about the effect of AI on critical thinking
Most workers say they feel comfortable working with AI agents, however, many less (30%) feel comfortable that are administered by them, according to new research.
Workday’s findings occur like four out of five (82%) organizations extend their use of AI agents, and workers now demand clearer limits and tranquility about their roles.
In general, the study found that workers are generally happier when they have control of artificial intelligence, with 75% of AI tools that recommend skills or work together with them compared to 24% who feel comfortable with you operating in the background, without human knowledge.
Workers prefer to know when AI is being used
How much trust in a worker is reduced to how much he uses it: 95% of experienced users trust technology, with only 36% of AI explorers in the responsible use of explorers.
“Building trust means being intentional in how AI is used and keeping people in the center of each decision,” said work vice president Kathy Pham.
However, despite the apprehension around the AI of advanced agent that takes control in the background, workers still recognize how they could help them.
Nine out of 10 employees believe that AI agents will help them do more. Until that degree, almost half (48%) is concerned that additional productivity can come with greater work pressure, potentially for higher workloads, as well as a decrease in critical thinking (48%).
Instead of seeing AI as a human replacement and a complete colleague, most study participants prefer to see AI as a teammate who can increase their own productivity. Sensitive areas such as hiring, finance and legal issues are where it is perceived in a less favorable way, which underlines the need for human supervision.
“We are entering a new era of work where AI can be an incredible partner and a complement to human judgment, leadership and empathy,” Pham added,
Even so, despite the first concerns, workers are less likely to worry that AI takes their jobs (12%), and most believe that AI could help address the scarcity of ongoing talents (76%).
