- Users cannot access X.com due to failed authentication change
- Endless redirects reported
- Migration from twitter.com to x.com is causing problems
Numerous X (formerly Twitter) users are reporting that they have been locked out of their accounts thanks to a failed authentication change.
The problem is related to the retirement of the old twitter.com domain in favor of Elon Musk’s apparent sentimental link with x.com.
Users who rely on access keys and hardware security keys are sent into an endless loop to re-register their chosen form of two-factor authenticator.
Logging in has never been so difficult
The move from twitter.com to x.com began in May 2024, when authenticator applicationthat has not been affected by migration).
Lo and behold, November 10 has already passed and users are forced to migrate their authentication method. Unfortunately for them, many users receive error messages during the migration or get stuck in a perpetual loop of redirects.
Access keys and hardware security keys are supposed to be a quick and secure way to ensure that the person logging into your account is actually you, but currently for X users, that’s not the case.
Outage tracking site Downdetector still shows some users having difficulty logging in three days after the deadline, and X has not posted an official comment on the matter.
This is not the first time that X has been the subject of a failed security change. In 2023, the Tor onion service that allowed users in areas with restricted or censored Internet access to access Twitter stopped working and, thanks to Musk’s mass layoffs, the service remained offline.
Elon has made several questionable changes to the platform since its $44 billion purchase in May 2022, including changes to the way blocking worked on the platform that resulted in millions of users flocking to BlueSky alternative X. X has also experienced large-scale layoffs following Elon’s purchase of the platform.
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