- VEEAM Devops team mistakenly restored an old backup copy
- Themes and comments were lost that covered 24 hours
- Veeam apologizes for the error, says it was not intentional
The data protection software provider and copy of Top Veeam data apologized after the forum data was accidentally deleted during an erroneous restoration.
A report from The registration Said Fabian K of the company’s product management team explained that the Internal DevopS infrastructure equipment had missed a backup of the forum database on the basis of production database, which led to A temporary loss of forum data.
The confirmation of the error occurred around 4.5 hours after Veeam shared that “some issues and comments of the last 24 hours [were] missing.”
Veeam admits failures about error restoration
Veeam dedicated his web team to identify possible problems, Fabian said in a publication of 10:38 am on February 11: “We understand how important are the appropriate updates and we want to assure you that we are actively investigating this matter.”
Although the company saw quite quick what had come badly, Fabian admitted in a 3:00 pm post that would not be possible for Veeam to combine new comments after the restoration with which they are missing in the rest period, which means that An unknown number of publications have been lost without backups.
Together with the public admission, the incident was labeled with humor as the “best publication of the week” in the digest of the company Weekly of the company, which is used to share news and the next plans.
Fabian wrote: “We sincerely apologize for any inconvenience that this may have caused and appreciate its understanding.”
