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⚠️ Confirmed: Live network data shows operator Vodafone UK is experiencing a national outage affecting broadband and mobile data, corroborating widespread user complaints 📉 #VodafoneDown pic.twitter.com/fsfpVccZaQOctober 13, 2025
Vodafone is currently trending on X (formerly Twitter) and that is rarely a good sign for a mobile network. Unfortunately, we won’t get any official answer on X as Vodafone customer service is not on the platform due to a “technical change”.
I have asked Vodafone directly for a response or statement and will post it as soon as I receive it.
However, it is clear that there is a serious problem: for example, cybersecurity watchdog NetBlocks previously reported that there is a “national outage” affecting “mobile and broadband data.”
Who has been hit?
Our Computing editor Christian Guyton first noticed the problems when his Wi-Fi and mobile network abruptly stopped working this afternoon, and that has been an experience shared by many.
According to Downdetector, the majority of people (65% of reports) report problems with their fixed Internet, but a significant number (27%) also say that their mobile Internet is down as well.
In other words, this is a wide-ranging outage that also appears to span the entire country: the coverage map stretches across the country, from London to Glasgow. I’ve asked Vodafone for comment and will report back as soon as I hear back.
That’s a big turnoff.
Vodafone’s problems, affecting both its mobile network and broadband, began about an hour ago at 14:38 BST.
That Downdetector spike (above) is one of the largest I’ve seen in terms of simultaneous reports: it amounts to 126,905 reports and still rising.
There has been no official statement on the outage yet, but I will be contacting the network to see what may have happened and, more importantly, when it might be fixed.
