The Supreme Court has launched a new Public Facilitation Portal to provide citizens with easier access to judicial information and guidance, according to an official statement.
The portal, available on the court’s official website under the name Public Portal, allows users to check case details, track the status of applications and file complaints online. Through the Request Status section, users can monitor requests for early hearings, adjournments, and appearances by video link.
Information can also be obtained by contacting the Supreme Court directly through helpline 1818, the statement said.
An overseas portal has also been made operational to keep overseas Pakistanis connected with their court proceedings. The court said a Feedback Portal has been introduced to encourage public participation and strengthen judicial accountability.
In addition, an Anti-Corruption Complaint Mechanism will allow citizens to file confidential complaints, the statement added.
Read: The chief judge announces the digitalization of the courts
Digitization of the courts
Chief Justice of Pakistan Yahya Afridi had announced in September that courts would move towards digitalisation, signaling key changes. One of the objectives, along with digitalization and even more so reasoning, was to make judicial matters more accessible to the common citizen, which is what the second pillar is concerned with.
One of the objectives, along with digitalization and even more so reasoning, was to make judicial matters more accessible to the common citizen, which is what the second pillar is concerned with.
In October, the Supreme Court hosted an event where an MoU was signed between the Law and Justice Commission of Pakistan (LJCP) and the National Information Technology Board (NITB), and the formal launch of the e-office system at the Supreme Court.
Read more: The Supreme Court establishes a Facilitation Cell for Litigants Abroad
Additionally, the court has said that details of the case and certified copies of the judgments will be available online. The entire process will be digitized and all records will be kept electronically to ensure transparency and easy access.
Recognizing the difficulties faced by foreign litigants in ensuring timely and convenient access to justice, CJP Yahya Afridi has taken note of the matter and established the Foreign Litigants Facilitation Cell (OLFC) with immediate effect. pic.twitter.com/JyKeAH8egi
-Hasnaat Malik (@HasnaatMalik) September 6, 2025
The Supreme Court said the establishment of the facilitation cell reflects the judiciary’s determination to address these concerns. “This initiative reflects the commitment of the judiciary to ensure that access to justice is not hindered by distance and that foreign litigants can effectively exercise their rights before the Supreme Court of Pakistan,” the statement concludes.
