- Microsoft is expected to introduce “Agentic Users” in November 2025
- These AI bots could have their own email addresses and Teams accounts
- It is even said that the agents have their “own identity”, but how will they work?
Microsoft has revealed some preliminary details of a “new class of AI agents” that it believes can enhance existing workforces by taking over some of the most repetitive administrative tasks.
The next “Agentic Users” will be just that – users – with their “own identity” and “dedicated access to organizational systems and applications.”
Microsoft also promises that Agentic users will be able to “collaborate with humans and other agents,” diversifying the workforce beyond humans.
Microsoft mocks user agents
Following the Microsoft 365 roadmap under the title “Microsoft Teams: discovery and creation of Teams agent users and M365 Agent Store”, the update in development hints at a release in November 2025.
“These agents can attend meetings, edit documents, communicate via email and chat, and perform tasks autonomously,” Redmond added.
Perhaps, then, Salesforce CEO Marc Benioff’s recently stated vision for the future has teeth after all – having said that today’s CEOs will be the last to manage solely humans – all future generations will also be tasked with managing AI agents as part of their workforce.
Microsoft licensing specialist Rich Gibbons suggests that these agent users could have their own identity within the organization’s directories through Entra ID or Azure ID, including their own email addresses and Teams accounts.
Gibbons also notes that separate Agent 365 licenses may be necessary, although it’s unclear how they will coexist with the use of Copilot credit. Perhaps Copilot will be distinguished as a human aid, while user agents become a completely separate category.
With Microsoft Ignite just around the corner on November 18-21, 2025, it’s possible Agentic Users could launch then, but for now, we’re left to imagine what this new type of hybrid workplace could look like.
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