Claude is depressed for many: here is everything we know so far

There is no update yet on elevated errors when using Claude, but Anthropic has a fix for authenticating to the platform. At 11:29 am ET, just a few minutes ago, Claude says a fix has been implemented:

“The issue has been identified and a fix is ​​being implemented” – hopefully this means that if you haven’t been able to log in or authenticate to Claude Code, you’ll be back in shortly.

Claude confirms a separate issue with login

Sometimes lightning strikes twice, as Claude has confirmed a problem other than the “high error rate”, as some people also have problems logging into the platform.

The full bulletin says: “We are currently investigating an issue affecting Claude Code authentication. Users may encounter errors when attempting to log in or authenticate their Claude Code sessions.” It was posted at 11:22am ET and I can confirm that I had trouble logging into Claude, as did some of my colleagues.

It looks like Claude might be recovering a bit, as although he’s still slow to respond (it took me about a minute instead of a few seconds for a relatively easy message), I was able to get a response from Anthropic’s popular AI chatbot. I’m using the Sonnet 4.5 model here.

Similarly, reports on Down Detector are starting to plateau, with around 2,250 in the United States for Claude as of 11:05 a.m. ET.

Claude confirms that a “high errors” issue is occurring

Shortly after 11 a.m. ET, Claude updated his status page to note that he is currently “investigating” the issue causing “high errors” on the platform. There is no time for mitigation or recovery yet, but Anthropic teams are on it.

And here’s a look at this error message. I see this appear when I open a new chat with Claude on desktop, but also after sending a message. Let us know in the comments below if you’re having trouble with Claude.

I have a free account, as do some of my colleagues, and Claude just doesn’t respond to prompts. I see an error message, “This is not working at this time,” suggesting I try again, and it appears on both desktop and mobile.

To get started, here’s a look at Down Detector at 10:40 am ET showing over 2,400 reports of issues with Claude.