- US Military to Use Salesforce for Future Productivity and Agency AI Goals
- The Pentagon is on a roll with technology deals as part of a new software modernization push.
- ‘Hire to Retire’ support will include a platform for veteran recruiting, training, benefits and transition.
The US Army has signed a $5.6 billion Indefinite Delivery Indefinite Quantity (IDIQ) contract with Salesforce to modernize military operations with new collaboration and artificial intelligence tools, citing three key goals: scale innovation, reduce costs and increase mission readiness.
Salesforce software is expected to replace outdated tools used by the Pentagon with cloud-based updates that improve efficiency.
In reality, the deal is part of a much larger modernization push: The Pentagon has already formed other alliances with OpenAI, Anthropic and xAI under Defense Secretary Pete Hegseth’s focus on software.
Salesforce has landed a major contract with the US military.
Salesforce has apparently been preparing for this moment for months, having launched its national security unit (Missionforce) in 2025 and a Department of Defense-friendly version of Slack in December 2025.
Salesforce highlighted four key benefits the deal will unlock for the War Department, the first being “hire to retire” support, providing the Army with a platform that incorporates recruiting, training, deployment, benefits and veteran transition, while eliminating the silos that currently plague the department.
The company also promises to improve access to real-time data for faster decision-making, more optimized operations for greater efficiency, and preparation for agent AI through unified data and connected systems.
This isn’t the first time the Army has partnered with Salesforce, as Kendall Collins, CEO of Missionforce and Government Cloud, explained: “This new contract, building on a more than decade-long relationship between Salesforce and the U.S. Armed Forces, will operationalize Missionforce across the Army and DOW, delivering trusted data and seamless interoperability, and supporting DOW’s transformation into an agent enterprise.”
“This move will establish faster time-to-value, higher return on investment (ROI), and improved mission outcomes across DOW,” added program vice president Alan Webber.
The terms stipulate that the contract is divided into two five-year periods, with the second being optional, with a maximum but not guaranteed ceiling of $5.6 billion.
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