- Zoom is adding even more AI to its ecosystem to help workers with additional automation
- Head of AI in the workplace calls for ‘smart, connected environments’
- The video will also update to 60 fps.
Zoom is upgrading Zoom Spaces to become an AI-based “smart office” powered by agent AI systems to automate administrative tasks like room booking.
One of the new features Zoom wants to highlight is proactive recommendations within Workspace Reservation, which help employees optimize their time in the office and operate some Zoom Rooms and meeting features hands-free.
With AI-powered updates, Zoom hopes to solve some of the most common frustrations workers have in the office, like inconsistent room technology and disconnected tools.
Zoom Spaces integrates AI into your workday, not just your job
“AI has become a central part of our digital workday, and to succeed, organizations must harness its power to transform workspaces into smart, connected environments that can adapt to people’s needs,” explained Workplace AI, Meetings and Spaces Director Jeff Smith.
As part of its continued move to reposition itself as an AI-focused collaboration ecosystem rather than the video conferencing platform we know, the company is also working with more third parties to put its tools in the hands of more workers, adding Zoom Meetings to certain Cisco hardware and bringing in Vizrt with its ISV Exchange program.
The broader ecosystem is also getting useful new updates, such as support for 60fps, higher bitrate, and increased call bandwidth for crisper, clearer calls.
And in recognition that many hybrid workers prefer a mobile-first experience, the company also expected to make Workspace Reservation available in the mobile app by the end of February 2026.
“Adding AI to physical spaces helps teams maximize office use, increase collaboration, and drive meaningful business impact,” Smith concluded.
The release of Zoom AI Companion 3.0 in December also means that Zoom will continue to roll out “AI capabilities for personal workflows” across the ecosystem as it continues to evolve beyond the video calling app it used to be.
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