The ticket refund process for Pakistan Super League (PSL) season 11 will begin on March 30, the tournament organizers announced on Wednesday.
Ticket holders who purchased their PSL 11 tickets online will automatically receive refunds via the original payment method used at the time of booking, which is applicable to all transactions made using debit and credit cards, as well as digital payment platforms.
The refund process, which will begin on March 30, is expected to be completed within 15 business days. However, the exact schedule may vary slightly depending on customers’ respective banks or payment service providers.
The league management further stated that ticket holders are not required to initiate refunds, but those who experience delays beyond the stipulated period can contact their bank or payment platform for further assistance.
For the unversed, the ticket refund came in light of the Pakistan Cricket Board’s (PCB) decision to hold the historic PSL 11 behind closed doors in Karachi and Lahore to align with officially announced national resource conservation efforts.
According to the updated itinerary, the tournament will comprise 44 matches played over 39 days, with each city hosting 22 matches. The opening match between Hyderabad Kingsmen and Lahore Qalandars remains unchanged.
Lahore will host Qualifiers 1 and 2 as well as the final, while Qualifying will be held in Karachi.
As the tournament temporarily adopts a home viewing model, organizers have confirmed the introduction of enhanced broadcast and production features designed to deliver a superior viewing experience to fans in Pakistan and around the world.
