- Booking.com warns users about data breach affecting booking details
- The information exposed includes names, emails, addresses and telephone numbers.
- Company resets PINs, warns of phishing attacks targeting recent bookings
Booking.com is notifying some of its users about a data breach that may have leaked their personal information.
Platform users approached TechRadar Pro to say that they were receiving warning emails from the platform, one of which said: “I received this email 12 hours ago from booking.com (twice, for 2 different bookings).”
In its email, the company said it recently noticed suspicious activity “affecting several reservations,” prompting an investigation. “Based on the findings, the information accessed could include booking details, names, emails, addresses, phone numbers and anything you have shared with the property.”
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“To keep your reservation secure, we have updated your reservation’s PIN number,” it concluded, warning users of possible phishing attacks in the near future.
However, the attacks appear to have already started, as one user said. TechCrunch They received a message via WhatsApp that included “reservation details and personal information.”
The user later told TechRadar Pro that they received three emails from the platform, all for reservations made last week, speculating that the information referred to recent reservations rather than completed accounts.
They confirmed being a “standard customer” and booked accommodation through the web interface.
According to some sources, Booking is the most visited travel website in the world, with more than 560 million visits per month worldwide. The platform offers accommodation listings in more than 220 countries and territories, and provides access to millions of properties, including hotels, houses, apartments and other types of accommodation.
Its popularity also makes it a major target for cybercriminals, who often gain entry. In mid-January 2026, for example, it emerged that “hundreds of Dutch travelers” had been defrauded when hackers managed to hijack their accounts.
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