- A recent update to NordVPN for macOS caused massive interface lag and disrupted user connections.
- Frustrated customers took to Reddit to criticize the app’s confusing UI changes and bloated features.
- NordVPN told TechRadar that it will release version 10.0.4 “later this week” to fix the reported issues.
If you use a Mac to protect your online privacy, you may have noticed some serious performance issues lately. A recent update to the NordVPN app for macOS has caused a wave of technical headaches, with users reporting frequent connection drops and severe interface delays.
For anyone who relies on the best VPNs to keep their browsing secure and their streaming libraries unblocked, an unstable connection is incredibly frustrating. When a VPN goes down every few minutes, it can expose your real IP address and disrupt your online activities, defeating the purpose of the software entirely.
Fortunately, relief is on the horizon. Following growing backlash online, NordVPN has confirmed to TechRadar that a fix is actively being worked on.
“I just received a quick update from our technical team that they are preparing a fix to address the reported issues,” a NordVPN spokesperson told us. “We expect to release version 10.0.4 with the fix later this week.”
What went wrong with the update?
The problem started shortly after the latest version hit the App Store. Users flocked to Reddit to express their frustrations, with one customer describing the update as a “dumpster fire.”
Horrible r/nordvpn update
The main technical complaints revolve around extraordinary slowness. One user reported experiencing “10-second input delays and repeated connection drops,” while the original poster noticed their connection dropping randomly every 30 seconds despite restarting their computer and disabling additional features like the kill switch and DNS filters.
Beyond the connectivity bugs, the update also introduced several controversial design changes. Customers complained about an increasingly bloated experience, citing unsolicited additions such as aggressive antivirus settings that block simple text files. The development team also removed the dedicated reconnect button, now placing it in a “Pause” menu, and made changes to the widget that caused it to incorrectly display connection states.
What should you do right now?
If you are currently experiencing these issues on your Mac, your best bet is to keep an eye out for the version 10.0.4 update hitting the App Store in the coming days.
Meanwhile, some tech-savvy Reddit users have had success uninstalling the current app and rolling back to older, more stable versions, such as v9.10.1, to regain their normal speeds.
Others have suggested temporarily relying on the browser extension or configuring the connection manually through OpenVPN if the desktop app remains completely unusable.
If you choose to wait on the current version, make sure your kill switch is fully activated. While the app’s interface may have lag, a working kill switch is vital to blocking your internet access if the VPN goes down, ensuring your personal data isn’t accidentally leaked during a reconnection.
