PTA says internet services back to normal after SMW5 submarine cable repair


The regulator says it remained in close coordination with Transworld Associates (TWA) throughout the disruption.

ISLAMABAD:

Internet services across Pakistan have returned to normal after a fault in the SEA-ME-WE 5 (SMW5) international submarine cable system was repaired, the Pakistan Telecommunication Authority (PTA) said on Friday.

The PTA said on Thursday it was monitoring the disruption to Internet traffic caused by a fault in the SEA-ME-WE 5 (SMW5) international submarine cable system, warning that some users may experience intermittent degradation in Internet services.

In a statement, the PTA said the submarine cable is now “fully operational” and internet services across the country have returned to normal operational capacity.

The regulator said it remained in close coordination with Transworld Associates (TWA) during the outage.

During the restoration process, Internet traffic was rerouted via alternative international links to minimize the impact on users and maintain service continuity “to the maximum extent possible,” the PTA said.

Read: PTA warns of intermittent Internet problems after submarine cable failure

The authority added that it would continue to monitor the resilience and performance of Pakistan’s international connectivity infrastructure to ensure the “reliable, secure and uninterrupted” provision of telecommunication and broadband services across the country.

The PTA had warned that the glitch could lead to periodic deterioration in the quality of service and connectivity for some internet users.

“The PTA remains in constant contact with relevant stakeholders and continues to closely monitor the situation to ensure the earliest possible restoration of internet services across the country,” the statement concludes.

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