- Salesforce presents agentforce 3, its last and best AI agent platform
- Agentforce 3 offers more supervision and control over AI agents
- It also includes MCP support and more than 100 third -party service connections
Salesforce has revealed the next generation of its AI agent platform, promising more visibility and control over its systems in the future.
The company says that Agentforce 3 marks another great step in the digital labor field, which allows customers to create and implement smarter and more powerful agents than ever.
The launch includes a new command center tool to provide users with “complete observability”, as well as some important updates when it comes to modeling the model, and more than 100 new prebuid industry actions.
Agent Force 3 arrives
“With agentforce, we have unified agents, data, applications and metadata to create a digital work platform, helping thousands of companies to carry out the promise of the agent today,” said Adam Evans, Evp & Gm of Salesforce AI.
Salesforce says that his new command center, part of Agentforce Studio, will offer users much more work supervision than their AI agents carrying out daily.
Previously, this had included observing technical problems around the safety and performance of the models, however, this will now be expanded to cover the health of the agent, the performance and optimization of results.
This will allow users to monitor and analyze each interaction carried out by an agent, detect trends and prevent problems before they occur, and offer natural language support to generate topics, instructions and case studies.
It will provide real -time contextual information related to the work tasks of the specific agent, and can also offer recommendations with AI for adjustments and editions to agents, hopefully, which makes them even more effective.
In other places, Agentforce 3 includes incorporated support for the model context protocol, providing much greater support for plug-and-play compatibility with a wide range of other agents and services without the need for personalized code.
Customers can connect to numerous third -party tools and resources, including Amazon, Paypal, Box, Cisco Systems, Google Cloud, IBM, Notion Labs, Stripe, Teradata and Writer web services.
“In recent months, we have listened deeply to our customers and we continue our rapid rhythm of technological innovation,” Evans added.
“The result is Agentforce 3, a great advance for our platform that provides greater intelligence, greater performance and more confidence and responsibility for each agentforce deployment. Agentforce 3 will redefine how humans and agents of AI work together, which drives innovative levels of productivity, efficiency and commercial transformation.”
