- The DBRAND accessories manufacturer has once again responded to the controversy that surrounds its Nintendo Switch 2 Killswitch Joy-Concon controllers
- The company intentionally suggested that the players were holding the console badly, causing Joy-Con controllers to easily separate
- Now he has apologized for his “spectacularly terrible response” and is “100% committed to making everyone replace Joy-Conns as soon as possible”
Nintendo Switch 2 Accessory Company Dbrand has issued an apology in the middle of its failed controversy of Killswitch Joy-Con 2 Grip, promising replacements.
Last week, Dbrand launched a long Reddit publication, responding to change 2 fans who have been experiencing disconnection problems with the company Killswitch Joy-2.
Initially, he said that users simply kept the switch 2 bad if he grabbed it for the Joy-Con. Dbrand also said that the Killswitch had been tested by its own development team, “hundreds of content creators (both paid and unpaid) and dozens of journalists.
“None of them, including ourselves, precariously maintained the entire console for just a Joy-Con, horizontally, with zero instinctive finger support on the back, loading 87% of the weight of the console directly over the joy-con hinge,” Dbrand said.
He also listed some reasons why the controllers separated so easily for users between a series of demonstration clips:
- You are holding the NS2 for only one Joy-Con, emphasizing 87% of the weight in the hinge.
- You are playing only the Joy-Con itself, without naturally supporting any part of the main console.
- Its console has dropped to an angle that is more parallel to the ground than it is not.
I love my killswitch 2 .. butttttt of r/dbrand
However, Dbrand also recognized the viral videos of the Killswitch disconnection too, saying that he believes “is due to these joy-with grip with an internal union lip that is Thicker hair of the desired “, and that” adjusted our tolerance guidelines for mass production to filter any joy that crosses that ‘lip is 0.12 mm too thick’ threshold ‘.
Fans were not very happy with Dbrand’s initial response, with a user who said: “As an engineer, what I have to say is this: design is imperfect and needs improvement.”
“They were in radio silence just to return and blame the client thoroughly again“Another said.
Now, in a follow -up publication, DBRAND apologized for his original response, saying that he will “try a new communication strategy in which we both say less words and dedicate less of them to blame him.”
“After reading your comments, it is quite clear that our publication was a spectacularly terrible response to the problem in question,” said the company. “Some of you have expressed that opinion in a perfectly reasonable way. Others have expressed it with threats of literal death.
“As easy as our original publication to ‘You are sustaining it badly‘ What we are sober is now the point that it should be allowed to sustain it, however, the shit you want, without detachment.. We understand it. Continue to immerse ourselves for the next six to eight months to reincarnate Steve Jobs. “
Dbrand explained that he is now working on the development of a new version of Killswitch, and that “100% committed is to make everyone replace Joy-Consiam as soon as possible, regardless of whether they are seriously affected, they have not experienced the problem, they have sent us an email a dozen times or have no idea of this.”
