- Google Health now replaces the Fitbit app for most users
- Many Fitbit fans are unhappy with the change due to lack of features
- Google has promised that there will be regular updates and fixes
We’re now at the stage where the Google Health app has replaced the Fitbit app for most Android and iOS users, and Google has just released an update that promises regular improvements and bug fixes, as well as committing to listening to feedback – and there’s plenty of feedback to pass on.
We got a hint of the user revolt coming when the Google Health update started rolling out, but now that everyone has the new app, the number of negative reactions has increased exponentially. Users complain about missing features, bad UI options, and AI they don’t really want.
“It’s just an atrocious app,” is one reaction on Reddit that sums up the general mood. Other commenters describe the Google Health update as “incredibly bad,” “clunky,” and repeatedly displaying “bad data.”
While some bumps in the road are expected in a major change like this, it seems that users don’t really like what they’re seeing. Formerly loyal Fitbit fans (many of whom have owned Fitbits since before Google acquired the company) now say they are switching to Garmin and other competitors.
Fixes and updates on the way
What is this app bs? I want a refund from r/fitbit
Many complaints center on the new look of the Google Health app, which is busier and cluttered than the old Fitbit. There’s also plenty of room for Google Health AI Coach, although the advanced AI features are only available to those with Google Health Premium (formerly Fitbit Premium) subscriptions.
According to the survey we conducted earlier this month, only 20% of you will hand over money for AI Coach’s additional features, and that’s a sentiment reflected in the comments we’re seeing online: most users would still prefer to analyze their stats themselves.
The food logging capabilities of the new Google Health app have also come under a lot of criticism, and this is something Google says it will address. The ability to “add custom food viewing, creation, and logging” is included in a long list of updates rolling out starting this week.
Other bug fixes and improvements cover issues with exercise tracking (including runs that aren’t accurately labeled), calorie tracking, and missing sleep scores, as well as making AI Coach “more concise” in its responses. It’s clear that Google has a lot of work to do with its new app, and that’s reflected in the user reaction.
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