- Higher-level skills, such as judgment and leadership, are now also in demand by entry-level workers.
- Strong AI adopters are experiencing significant growth in productivity
- Companies must continue investing in improving human capabilities
New data from PwC analyzing more than one billion job ads across six continents has found professionalized roles in which AI-automated parts of the job are seeing huge increases in job performance, including twice as fast job growth and 42% faster wage growth.
The report notes that using AI to automate administrative tasks makes human work even more valuable, and this is already being seen in the types of skills employers are looking for.
Judgment, leadership, creativity, adaptability, and personalized communication are among the most sought-after skills and ultimately cannot be replicated by artificial intelligence systems.
AI does not replace your job: human skills are still in high demand
As AI tools replace some of the low-value, repetitive work that humans have been doing for decades, PwC says entry-level roles exposed to AI are now 7 times more likely to require higher-level skills like those mentioned above.
Although more work is being shifted to computers, PwC found that workers at companies most exposed to AI were more likely to see a pay rise. High adopters have seen a 163% increase in labor productivity growth compared to 2018.
“The companies that reap the most benefits from AI are using it to amplify the human experience, accelerate innovation, and create entirely new sources of value,” said Global Head of AI Joe Atkinson.
Global workforce leader Pete Brown reiterated the demand for “judgment, leadership and adaptability”, which are now in demand by both entry-level workers and senior staff. “Organizations need to rethink how they develop talent if they want people to thrive in this new environment.”
The PwC study is just one of a growing number of papers that imply that jobs are not threatened: they are simply evolving. However, it also highlights the relevance of human skills and the need for employer-supported training to help workers thrive in an AI-first workplace.
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