Regulator says some users may experience intermittent degradation in Internet quality and connectivity
The Pakistan Telecommunication Authority (PTA) said on Thursday it was monitoring Internet traffic disruption caused by a fault in the SEA-ME-WE 5 (SMW5) international submarine cable system, warning that some users may experience intermittent degradation in Internet services.
In a statement, the PTA said the outage could result in a periodic deterioration in service quality and connectivity for some internet users.
“The Pakistan Telecommunication Authority is continuously monitoring the disruption in Internet traffic caused by a fault in the SEA-ME-WE 5 (SMW5) international submarine cable system. As a result of the fault, some Internet users may experience intermittent degradation in quality of service and connectivity,” the statement said.
The regulator said Transworld Associates (TWA) was working with the SMW5 consortium to identify the root cause of the failure and determine the estimated time for service restoration (ETTR).
Meanwhile, Internet traffic was being rerouted via alternative international links to minimize disruption and ensure continuity of services.
“The PTA remains in constant contact with relevant stakeholders and continues to closely monitor the situation to ensure the earliest possible restoration of internet services across the country,” the statement concludes.
